Processing Time: Orders are processed within 1-3 business days.

Shipping Options: Standard (5-7 business days) and Express (2-3 business days) shipping available.

Tracking: Once your order ships, a tracking number will be emailed to you.

International Shipping: Available with additional fees. Delivery times vary by location

Eligibility: Items must be returned within 30 days of purchase in their original, unworn condition with tags attached.

Non-Returnable Items: Final sale items, undergarments, bathing suits, and gift

cards.

Process: Submit a return request through our website and ship the item back to the provided address.

Exchanges: Based on product availability. If unavailable, a store credit will be issued.

Size Guide: Each product page includes a detailed size chart to help you find the perfect fit.

Fit Support: Contact our team for personalized recommendations.

Half shoes sizes, size up.

Accepted Payments: We accept major credit cards, PayPal, and installment payment options (e.g., Klarna or Afterpay).

Sales Tax: Applied at checkout where required by law. NJ orders only no tax on clothing, your welcome loves.

Support Hours: Our team is available Weekends (Friday - Sunday) 9 AM-5 PM EST.

Response Time: We aim to respond to inquiries within 72 hours of order.

Materials: We prioritize sustainable fabrics and eco-friendly processes wherever possible.

Packaging: All orders are shipped in recyclable or reusable materials.

Commitment: A portion of proceeds goes toward environmental initiatives

Data Collection: We only collect information necessary for fulfilling your orders and enhancing your shopping experience.

Third-Party Sharing: Your data will never be sold or shared with outside parties without your consent.

Posh Pieces